Domestic Carriers with Reported Customer Satisfaction,
But No Reported Shipments


CARRIER NAME ABLE MOVING & STORAGE INC ALMAC-ATLANTIC NORTH AMER BENTON MOVING SVC INC BLAIR TRANSFER & STG INC C-XPRESS MOVING & STORAGE EAGLE VAN LINES EWING MOVING SERVICE INC LINCOLN MOVING & STORAGE MORGAN VAN LINES INC. PAXTON VAN LINES TENNYSON TRANSFER & STORAGE
SCAC AMJV-D ANRT-D BEMI-D BLTF-D CXPC-D EGEV-D EMOG-D LNCM-D MOGM-D PAXT-D TNNQ-D
APPROVAL DATE 930331 930630 930209 950519 940222 950327 960201 940222 870902 940428 880208
INDEX UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED UNINDEXED
TOTAL 3080s 3 2 3 1 1 7 1 4 1 3 6
RATE OF RETURN 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
AVERAGE SCORES
RELOCATING EMPLOYEES'
QUALITY OF PACKING 5.00 5.00 5.00 5.00 5.00 4.00 4.00 3.50 3.00 4.00 3.67
DELIVERY WITHOUT DAMAGE 5.00 5.00 5.00 5.00 5.00 3.14 5.00 4.00 4.00 3.67 4.17
PERSONAL COURTESY 5.00 5.00 5.00 5.00 5.00 4.29 5.00 4.25 4.00 4.67 4.67
DELIVERY ON TIME 5.00 5.00 5.00 5.00 5.00 3.57 5.00 5.00 2.00 4.67 4.50
COMMUNICATING SERVICES 5.00 5.00 5.00 5.00 5.00 3.57 5.00 4.75 2.00 4.33 3.50
PROBLEM RESPONSIVENESS 5.00 5.00 5.00 5.00 3.00 3.29 5.00 5.00 3.00 4.67 3.83
OVERALL QUALITY 5.00 5.00 5.00 5.00 5.00 3.57 5.00 4.50 4.00 4.00 4.33
TRAFFIC MANAGERS'
COURTESY AT TRACING 5.00 5.00 5.00 5.00 5.00 3.86 5.00 5.00 5.00 4.67 4.50
COMMUNICATING CHANGES 5.00 5.00 5.00 5.00 5.00 3.71 5.00 5.00 5.00 5.00 4.00
CARRIER FLEXIBILITY 5.00 5.00 5.00 5.00 5.00 3.57 5.00 5.00 5.00 4.67 4.17
OVERALL QUALITY 5.00 5.00 5.00 5.00 5.00 3.71 5.00 5.00 5.00 4.67 4.00
WEIGHTED SCORES
QUALITY OF PACKING-1.0 5.0000 5.0000 5.0000 5.0000 5.0000 4.0000 4.0000 3.5000 3.0000 4.0000 3.6700
DELIVERY WITHOUT DAMAGE-1.0 5.0000 5.0000 5.0000 5.0000 5.0000 3.1400 5.0000 4.0000 4.0000 3.6700 4.1700
PERSONAL COURTESY-1.0 5.0000 5.0000 5.0000 5.0000 5.0000 4.2900 5.0000 4.2500 4.0000 4.6700 4.6700
DELIVERY ON TIME-1.0 5.0000 5.0000 5.0000 5.0000 5.0000 3.5700 5.0000 5.0000 2.0000 4.6700 4.5000
COMMUNICATING SERVICES-1.0 5.0000 5.0000 5.0000 5.0000 5.0000 3.5700 5.0000 4.7500 2.0000 4.3300 3.5000
PROBLEM RESPONSIVENESS-1.0 5.0000 5.0000 5.0000 5.0000 3.0000 3.2900 5.0000 5.0000 3.0000 4.6700 3.8300
OVERALL QUALITY-8.0 40.0000 40.0000 40.0000 40.0000 40.0000 28.5600 40.0000 36.0000 32.0000 32.0000 34.6400
COURTESY AT TRACING-0.5 2.5000 2.5000 2.5000 2.5000 2.5000 1.9300 2.5000 2.5000 2.5000 2.3350 2.2500
COMMUNICATING CHANGES-0.5 2.5000 2.5000 2.5000 2.5000 2.5000 1.8550 2.5000 2.5000 2.5000 2.5000 2.0000
CARRIER FLEXIBILITY-0.5 2.5000 2.5000 2.5000 2.5000 2.5000 1.7850 2.5000 2.5000 2.5000 2.3350 2.0850
OVERALL QUALITY-2.5 12.5000 12.5000 12.5000 12.5000 12.5000 9.2750 12.5000 12.5000 12.5000 11.6750 10.0000
CARRIER RAW SCORE 90.0000 90.0000 90.0000 90.0000 88.0000 65.2650 89.0000 82.5000 70.0000 76.8550 75.3150