| CARRIER NAME | WELESKI TRANSFER INC | WHEATON VAN LINES |
| SCAC | WELE-D | WHTN-D |
| APPROVAL DATE | 940209 | 880208 |
| INDEX | 105.976845 | 96.585397 |
| NO. OF GSA FORMS 3080 | 7 | 85 |
| RATE OF RETURN | 116.7 | 36 |
| AVERAGE SCORES | ||
| RELOCATING EMPLOYEES' | ||
| QUALITY OF PACKING | 4.71 | 4.04 |
| DELIVERY WITHOUT DAMAGE | 4.86 | 3.80 |
| PERSONAL COURTESY | 4.71 | 4.46 |
| DELIVERY ON TIME | 5.00 | 4.33 |
| COMMUNICATING SERVICES | 4.14 | 4.28 |
| PROBLEM RESPONSIVENESS | 3.86 | 4.28 |
| OVERALL QUALITY | 4.71 | 4.07 |
| TRAFFIC MANAGERS' | ||
| COURTESY AT TRACING | 4.29 | 4.47 |
| COMMUNICATING CHANGES | 4.29 | 4.44 |
| CARRIER FLEXIBILITY | 4.00 | 4.18 |
| OVERALL QUALITY | 4.43 | 4.31 |
| WEIGHTED SCORES | ||
| QUALITY OF PACKING-1.0 | 4.7100 | 4.0400 |
| DELIVERY WITHOUT DAMAGE-1.0 | 4.8600 | 3.8000 |
| PERSONAL COURTESY-1.0 | 4.7100 | 4.4600 |
| DELIVERY ON TIME-1.0 | 5.0000 | 4.3300 |
| COMMUNICATING SERVICES-1.0 | 4.1400 | 4.2800 |
| PROBLEM RESPONSIVENESS-1.0 | 3.8600 | 4.2800 |
| OVERALL QUALITY-8.0 | 37.6800 | 32.5600 |
| COURTESY AT TRACING-0.5 | 2.1450 | 2.2350 |
| COMMUNICATING CHANGES-0.5 | 2.1450 | 2.2200 |
| CARRIER FLEXIBILITY-0.5 | 2.0000 | 2.0900 |
| OVERALL QUALITY-2.5 | 11.0750 | 10.7750 |
| CARRIER RAW SCORE | 82.3250 | 75.0700 |
| PROGRAM AVERAGE | 77.6950 | 77.6950 |
| CALCULATED INDEX | 105.9592 | 96.6214 |
| REPORTED INDEX | 105.96 | 96.62 |
| NOTES (See Introduction) |
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| SHIPMENT & CLAIM DATA | ||
| TOTAL SHIPMENTS | 6 | 236 |
| AVERAGE WEIGHT PER SHIPMENT | 6647 | 8233 |
| AVERAGE COST PER 100 POUNDS | 55.41 | 33.32 |
| TOTAL CLAIMS | 0 | 86 |
| CLAIM RATIO | 0.00% | 36.44% |
| AVERAGE AMOUNT CLAIMED | 0 | 1910.09 |
| AVERAGE AMOUNT SETTLED | 0 | 1020.85 |
| AVG AMT SETTLED PER POUND | 0 | 0.12 |
| AVG AMT CLAIMED PER POUND | 0 | 0.23 |