| CARRIER NAME | FIAMINGO MOVING & STORAGE INC. | FREEMAN MOVING & STORAGE | FRY-WAGNER MOVING AND STORAGE |
| SCAC | FIMV-D | FRMV-D | FRWM-D |
| APPROVAL DATE | 861010 | 870320 | 921228 |
| INDEX | 106.947048 | UNINDEXED | 112.112104 |
| NO. OF GSA FORMS 3080 | 9 | 1 | 4 |
| RATE OF RETURN | 40.90 | 8.30 | 200.00 |
| AVERAGE SCORES | |||
| RELOCATING EMPLOYEES' | |||
| QUALITY OF PACKING | 4.56 | 5.00 | 4.75 |
| DELIVERY WITHOUT DAMAGE | 4.56 | 5.00 | 4.50 |
| PERSONAL COURTESY | 4.56 | 5.00 | 5.00 |
| DELIVERY ON TIME | 4.44 | 5.00 | 5.00 |
| COMMUNICATING SERVICES | 4.33 | 5.00 | 5.00 |
| PROBLEM RESPONSIVENESS | 4.56 | 5.00 | 5.00 |
| OVERALL QUALITY | 4.56 | 5.00 | 4.75 |
| TRAFFIC MANAGERS' | |||
| COURTESY AT TRACING | 4.67 | 4.00 | 5.00 |
| COMMUNICATING CHANGES | 5.00 | 4.00 | 5.00 |
| CARRIER FLEXIBILITY | 4.67 | 5.00 | 4.75 |
| OVERALL QUALITY | 5.00 | 5.00 | 5.00 |
| WEIGHTED SCORES | |||
| QUALITY OF PACKING-1.0 | 4.5600 | 5.0000 | 4.7500 |
| DELIVERY WITHOUT DAMAGE-1.0 | 4.5600 | 5.0000 | 4.5000 |
| PERSONAL COURTESY-1.0 | 4.5600 | 5.0000 | 5.0000 |
| DELIVERY ON TIME-1.0 | 4.4400 | 5.0000 | 5.0000 |
| COMMUNICATING SERVICES-1.0 | 4.3300 | 5.0000 | 5.0000 |
| PROBLEM RESPONSIVENESS-1.0 | 4.5600 | 5.0000 | 5.0000 |
| OVERALL QUALITY-8.0 | 36.4800 | 40.0000 | 38.0000 |
| COURTESY AT TRACING-0.5 | 2.3350 | 2.0000 | 2.5000 |
| COMMUNICATING CHANGES-0.5 | 2.5000 | 2.0000 | 2.5000 |
| CARRIER FLEXIBILITY-0.5 | 2.3350 | 2.5000 | 2.3750 |
| OVERALL QUALITY-2.5 | 12.5000 | 12.5000 | 12.5000 |
| CARRIER RAW SCORE | 83.1600 | 89.0000 | 87.1250 |
| PROGRAM AVERAGE | 77.6950 | 77.6950 | 77.6950 |
| CALCULATED INDEX | 107.0339 | NONE | 112.1372 |
| REPORTED INDEX | 107.03 | UNINDEXED | 112.14 |
| NOTES (See Introduction) | 2 | ||
| SHIPMENT & CLAIM DATA | |||
| TOTAL SHIPMENTS | 22 | 12 | 2 |
| AVERAGE WEIGHT PER SHIPMENT | 9031 | 9843 | 12370 |
| AVERAGE COST PER 100 POUNDS | 53.64 | 46.12 | 43.45 |
| TOTAL CLAIMS | 9 | 0 | 2 |
| CLAIM RATIO | 40.91% | 0.00% | 100.00% |
| AVERAGE AMOUNT CLAIMED | 317.89 | 0 | 167.5 |
| AVERAGE AMOUNT SETTLED | 325.22 | 0 | 167.5 |
| AVG AMT SETTLED PER POUND | 0.04 | 0 | 0.01 |
| AVG AMT CLAIMED PER POUND | 0.04 | 0 | 0.01 |