| Carrier | TENNYSON TRANSFER & STG | TURNER MOVING & STORAGE |
| SCAC | TNNQ | TMGS |
| Approval Date | 880208 | 890626 |
| Index | Unindexed | 114.81 |
| No. of GSA Forms 3080 | 3 | 2 |
| Rate of Return | 21.4 | 33.3 |
| Average Scores | ||
| Relocating Employees' | ||
| Quality of Packing | 4.67 | 5.00 |
| Delivery Without Damage | 4.67 | 5.00 |
| Personal Courtesy | 4.67 | 5.00 |
| Delivery On Time | 5.00 | 5.00 |
| Communicating Services | 4.67 | 5.00 |
| Problem Responsiveness | 4.33 | 5.00 |
| Overall Quality | 4.67 | 5.00 |
| Traffic Managers' | ||
| Courtesy at Tracing | 4.67 | 5.00 |
| Communicating Changes | 4.67 | 5.00 |
| Carrier Flexibility | 4.67 | 5.00 |
| Overall Quality | 4.67 | 5.00 |
| Weighted Scores | ||
| Quality of Packing 1.0 | 4.6700 | 5.0000 |
| Delivery Without Damage 1.0 | 4.6700 | 5.0000 |
| Personal Courtesy 1.0 | 4.6700 | 5.0000 |
| Delivery On Time 1.0 | 5.0000 | 5.0000 |
| Communicating Services 1.0 | 4.6700 | 5.0000 |
| Problem Responsiveness 1.0 | 4.3300 | 5.0000 |
| Overall Quality 8.0 | 37.3600 | 40.0000 |
| Courtesy at Tracing 0.5 | 2.3350 | 2.5000 |
| Communicating Changes 0.5 | 2.3350 | 2.5000 |
| Carrier Flexibility 0.5 | 2.3350 | 2.5000 |
| Overall Quality 2.5 | 11.6750 | 12.5000 |
| Carrier Raw Score | 84.0500 | 90.0000 |
| Program Average | 78.3900 | 78.3900 |
| Calculated Index | 107.2203 | 114.8106 |
| Reported Index | Unindexed | 114.81 |
| Notes (See Introduction) | 3 | |
| Shipment & Claim Data | ||
| Total Shipments | 14 | 6 |
| Average Weight Per Shipment | 11,345 | 8,750 |
| Average Cost Per 100 Pounds | $ 34.57 | $ 57.65 |
| Total Claims | - | - |
| Claim Ratio | 0.00% | 0.00% |
| Average Amount Claimed | $ - | $ - |
| Average Amount Settled | $ - | $ - |
| Avg Amt Settled Per Pound | $ - | $ - |
| Avg Amt Claimed Per Pound | $ - | $ - |