| Carrier | RAZORBACK MOV & STG | ROCKY MOUNTAIN MOV & STG |
| SCAC | RAZO | RKMM |
| Approval Date | 880314 | 920221 |
| Index | Unindexed | 98.86 |
| No. of GSA Forms 3080 | 1 | 2 |
| Rate of Return | 8.3 | 100.0 |
| Average Scores | ||
| Relocating Employees' | ||
| Quality of Packing | 5.00 | 4.00 |
| Delivery Without Damage | 4.00 | 4.50 |
| Personal Courtesy | 4.00 | 4.50 |
| Delivery On Time | 4.00 | 4.50 |
| Communicating Services | 4.00 | 4.00 |
| Problem Responsiveness | 4.00 | 4.00 |
| Overall Quality | 4.00 | 4.50 |
| Traffic Managers' | ||
| Courtesy at Tracing | 4.00 | 4.00 |
| Communicating Changes | 4.00 | 4.00 |
| Carrier Flexibility | 4.00 | 4.00 |
| Overall Quality | 4.00 | 4.00 |
| Weighted Scores | ||
| Quality of Packing 1.0 | 5.0000 | 4.0000 |
| Delivery Without Damage 1.0 | 4.0000 | 4.5000 |
| Personal Courtesy 1.0 | 4.0000 | 4.5000 |
| Delivery On Time 1.0 | 4.0000 | 4.5000 |
| Communicating Services 1.0 | 4.0000 | 4.0000 |
| Problem Responsiveness 1.0 | 4.0000 | 4.0000 |
| Overall Quality 8.0 | 32.0000 | 36.0000 |
| Courtesy at Tracing 0.5 | 2.0000 | 2.0000 |
| Communicating Changes 0.5 | 2.0000 | 2.0000 |
| Carrier Flexibility 0.5 | 2.0000 | 2.0000 |
| Overall Quality 2.5 | 10.0000 | 10.0000 |
| Carrier Raw Score | 73.0000 | 77.5000 |
| Program Average | 78.3900 | 78.3900 |
| Calculated Index | 93.1241 | 98.8647 |
| Reported Index | Unindexed | 98.86 |
| Notes (See Introduction) | 2 | |
| Shipment & Claim Data | ||
| Total Shipments | 12 | 2 |
| Average Weight Per Shipment | 10,855 | 7,150 |
| Average Cost Per 100 Pounds | $ 32.49 | $ 31.67 |
| Total Claims | 3 | - |
| Claim Ratio | 25.00% | 0.00% |
| Average Amount Claimed | $ 256.33 | $ - |
| Average Amount Settled | $ 256.33 | $ - |
| Avg Amt Settled Per Pound | $ 0.02 | $ - |
| Avg Amt Claimed Per Pound | $ 0.02 | $ - |