| Carrier | LAWRENCE MOVING & STORAGE | LAWRENCE TRANSP SYS | LUX TRANSFER & STORAGE INC. |
| SCAC | LWMO | LWRS | LXTS |
| Approval Date | 860605 | 870224 | 870813 |
| Index | 81.53 | 106.16 | 114.49 |
| No. of GSA Forms 3080 | 6 | 11 | 2 |
| Rate of Return | 30.0 | 37.9 | 50.0 |
| Average Scores | |||
| Relocating Employees' | |||
| Quality of Packing | 3.33 | 4.64 | 5.00 |
| Delivery Without Damage | 3.50 | 4.36 | 5.00 |
| Personal Courtesy | 4.00 | 4.82 | 5.00 |
| Delivery On Time | 4.17 | 4.73 | 5.00 |
| Communicating Services | 3.33 | 4.09 | 5.00 |
| Problem Responsiveness | 3.50 | 4.45 | 5.00 |
| Overall Quality | 3.50 | 4.64 | 5.00 |
| Traffic Managers' | |||
| Courtesy at Tracing | 3.83 | 4.73 | 4.50 |
| Communicating Changes | 3.50 | 4.82 | 5.00 |
| Carrier Flexibility | 3.33 | 4.82 | 5.00 |
| Overall Quality | 3.50 | 4.73 | 5.00 |
| Weighted Scores | |||
| Quality of Packing 1.0 | 3.3300 | 4.6400 | 5.0000 |
| Delivery Without Damage 1.0 | 3.5000 | 4.3600 | 5.0000 |
| Personal Courtesy 1.0 | 4.0000 | 4.8200 | 5.0000 |
| Delivery On Time 1.0 | 4.1700 | 4.7300 | 5.0000 |
| Communicating Services 1.0 | 3.3300 | 4.0900 | 5.0000 |
| Problem Responsiveness 1.0 | 3.5000 | 4.4500 | 5.0000 |
| Overall Quality 8.0 | 28.0000 | 37.1200 | 40.0000 |
| Courtesy at Tracing 0.5 | 1.9150 | 2.3650 | 2.2500 |
| Communicating Changes 0.5 | 1.7500 | 2.4100 | 2.5000 |
| Carrier Flexibility 0.5 | 1.6650 | 2.4100 | 2.5000 |
| Overall Quality 2.5 | 8.7500 | 11.8250 | 12.5000 |
| Carrier Raw Score | 63.9100 | 83.2200 | 89.7500 |
| Program Average | 78.3900 | 78.3900 | 78.3900 |
| Calculated Index | 81.5283 | 106.1615 | 114.4916 |
| Reported Index | 81.53 | 106.16 | 114.49 |
| Notes (See Introduction) | |||
| Shipment & Claim Data | |||
| Total Shipments | 20 | 29 | 4 |
| Average Weight Per Shipment | 8,388 | 9,894 | 11,480 |
| Average Cost Per 100 Pounds | $ 53.70 | $ 40.08 | $ 41.35 |
| Total Claims | - | 7 | - |
| Claim Ratio | 0.00% | 24.14% | 0.00% |
| Average Amount Claimed | $ - | $ 544.29 | $ - |
| Average Amount Settled | $ - | $ 544.29 | $ - |
| Avg Amt Settled Per Pound | $ - | $ 0.06 | $ - |
| Avg Amt Claimed Per Pound | $ - | $ 0.06 | $ - |