| Carrier | JK MOV & STG | JOBBERS MOVING & STORAGE CO | JOHNSON MOVING & STORAGE |
| SCAC | JKMS | JBWQ | JSAM |
| Approval Date | 930401 | 920504 | 880209 |
| Index | Unindexed | 111.58 | Unindexed |
| No. of GSA Forms 3080 | 1 | 6 | 6 |
| Rate of Return | 9.1 | 54.5 | 10.9 |
| Average Scores | |||
| Relocating Employees' | |||
| Quality of Packing | 5.00 | 4.33 | 4.67 |
| Delivery Without Damage | 4.00 | 5.00 | 4.33 |
| Personal Courtesy | 5.00 | 5.00 | 4.67 |
| Delivery On Time | 5.00 | 5.00 | 4.83 |
| Communicating Services | 5.00 | 4.67 | 4.17 |
| Problem Responsiveness | 5.00 | 4.83 | 3.67 |
| Overall Quality | 5.00 | 4.83 | 4.33 |
| Traffic Managers' | |||
| Courtesy at Tracing | 5.00 | 5.00 | 5.00 |
| Communicating Changes | 5.00 | 5.00 | 4.83 |
| Carrier Flexibility | 5.00 | 5.00 | 4.33 |
| Overall Quality | 5.00 | 5.00 | 4.83 |
| Weighted Scores | |||
| Quality of Packing 1.0 | 5.0000 | 4.3300 | 4.6700 |
| Delivery Without Damage 1.0 | 4.0000 | 5.0000 | 4.3300 |
| Personal Courtesy 1.0 | 5.0000 | 5.0000 | 4.6700 |
| Delivery On Time 1.0 | 5.0000 | 5.0000 | 4.8300 |
| Communicating Services 1.0 | 5.0000 | 4.6700 | 4.1700 |
| Problem Responsiveness 1.0 | 5.0000 | 4.8300 | 3.6700 |
| Overall Quality 8.0 | 40.0000 | 38.6400 | 34.6400 |
| Courtesy at Tracing 0.5 | 2.5000 | 2.5000 | 2.5000 |
| Communicating Changes 0.5 | 2.5000 | 2.5000 | 2.4150 |
| Carrier Flexibility 0.5 | 2.5000 | 2.5000 | 2.1650 |
| Overall Quality 2.5 | 12.5000 | 12.5000 | 12.0750 |
| Carrier Raw Score | 89.0000 | 87.4700 | 80.1350 |
| Program Average | 78.3900 | 78.3900 | 78.3900 |
| Calculated Index | 113.5349 | 111.5831 | 102.2260 |
| Reported Index | Unindexed | 111.58 | Unindexed |
| Notes (See Introduction) | 2 | 3 | |
| Shipment & Claim Data | |||
| Total Shipments | 11 | 11 | 55 |
| Average Weight Per Shipment | 7,730 | 9,551 | 9,221 |
| Average Cost Per 100 Pounds | $ 51.02 | $ 38.14 | $ 37.17 |
| Total Claims | - | 1 | 3 |
| Claim Ratio | 0.00% | 9.09% | 5.45% |
| Average Amount Claimed | $ - | $ 70.00 | $ 461.67 |
| Average Amount Settled | $ - | $ 70.00 | $ 295.67 |
| Avg Amt Settled Per Pound | $ - | $ 0.01 | $ 0.05 |
| Avg Amt Claimed Per Pound | $ - | $ 0.01 | $ 0.03 |