| Carrier | IDEAL WAY MOVERS INC. | INTERSTATE INTL | IRVINGTON TRANSFER & STORAGE |
| SCAC | IDLQ | INIC | IRIV |
| Approval Date | 870114 | 880203 | 880624 |
| Index | 104.83 | 107.19 | Unindexed |
| No. of GSA Forms 3080 | 22 | 24 | 1 |
| Rate of Return | 81.5 | 18.0 | 6.3 |
| Average Scores | |||
| Relocating Employees' | |||
| Quality of Packing | 4.41 | 4.54 | 5.00 |
| Delivery Without Damage | 4.23 | 4.46 | 5.00 |
| Personal Courtesy | 4.73 | 4.67 | 5.00 |
| Delivery On Time | 4.41 | 4.88 | 5.00 |
| Communicating Services | 4.55 | 4.75 | 5.00 |
| Problem Responsiveness | 4.55 | 4.63 | 5.00 |
| Overall Quality | 4.59 | 4.63 | 5.00 |
| Traffic Managers' | |||
| Courtesy at Tracing | 5.00 | 4.79 | 5.00 |
| Communicating Changes | 4.64 | 4.79 | 5.00 |
| Carrier Flexibility | 4.32 | 4.79 | 5.00 |
| Overall Quality | 4.64 | 4.75 | 5.00 |
| Weighted Scores | |||
| Quality of Packing 1.0 | 4.4100 | 4.5400 | 5.0000 |
| Delivery Without Damage 1.0 | 4.2300 | 4.4600 | 5.0000 |
| Personal Courtesy 1.0 | 4.7300 | 4.6700 | 5.0000 |
| Delivery On Time 1.0 | 4.4100 | 4.8800 | 5.0000 |
| Communicating Services 1.0 | 4.5500 | 4.7500 | 5.0000 |
| Problem Responsiveness 1.0 | 4.5500 | 4.6300 | 5.0000 |
| Overall Quality 8.0 | 36.7200 | 37.0400 | 40.0000 |
| Courtesy at Tracing 0.5 | 2.5000 | 2.3950 | 2.5000 |
| Communicating Changes 0.5 | 2.3200 | 2.3950 | 2.5000 |
| Carrier Flexibility 0.5 | 2.1600 | 2.3950 | 2.5000 |
| Overall Quality 2.5 | 11.6000 | 11.8750 | 12.5000 |
| Carrier Raw Score | 82.1800 | 84.0300 | 90.0000 |
| Program Average | 78.3900 | 78.3900 | 78.3900 |
| Calculated Index | 104.8348 | 107.1948 | 114.8106 |
| Reported Index | 104.83 | 107.19 | Unindexed |
| Notes (See Introduction) | 2 | ||
| Shipment & Claim Data | |||
| Total Shipments | 27 | 133 | 16 |
| Average Weight Per Shipment | 9,718 | 7,457 | 7,280 |
| Average Cost Per 100 Pounds | $ 54.88 | $ 53.45 | $ 35.95 |
| Total Claims | 6 | 53 | - |
| Claim Ratio | 22.22% | 39.85% | 0.00% |
| Average Amount Claimed | $ 416.33 | $ 5,214.47 | $ - |
| Average Amount Settled | $ 410.33 | $ 4,793.66 | $ - |
| Avg Amt Settled Per Pound | $ 0.04 | $ 0.70 | $ - |
| Avg Amt Claimed Per Pound | $ 0.04 | $ 0.64 | $ - |