| Carrier | DENOYER BROS MOV & STG | DEVRIES MOVING PACKING | DRAKE TRANSPORTATION SYS |
| SCAC | DBMS | DVMP | DKTS |
| Approval Date | 860423 | 910305 | 880329 |
| Index | 107.94 | Unindexed | 88.21 |
| No. of GSA Forms 3080 | 7 | 2 | 11 |
| Rate of Return | 38.9 | 12.5 | 42.3 |
| Average Scores | |||
| Relocating Employees' | |||
| Quality of Packing | 4.57 | 5.00 | 3.73 |
| Delivery Without Damage | 4.71 | 4.50 | 3.18 |
| Personal Courtesy | 4.57 | 5.00 | 3.82 |
| Delivery On Time | 4.86 | 4.50 | 4.45 |
| Communicating Services | 4.43 | 3.50 | 3.45 |
| Problem Responsiveness | 4.43 | 3.50 | 3.91 |
| Overall Quality | 4.71 | 4.00 | 3.73 |
| Traffic Managers' | |||
| Courtesy at Tracing | 4.86 | 5.00 | 4.45 |
| Communicating Changes | 4.71 | 5.00 | 4.09 |
| Carrier Flexibility | 4.86 | 5.00 | 4.09 |
| Overall Quality | 4.86 | 5.00 | 4.18 |
| Weighted Scores | |||
| Quality of Packing 1.0 | 4.5700 | 5.0000 | 3.7300 |
| Delivery Without Damage 1.0 | 4.7100 | 4.5000 | 3.1800 |
| Personal Courtesy 1.0 | 4.5700 | 5.0000 | 3.8200 |
| Delivery On Time 1.0 | 4.8600 | 4.5000 | 4.4500 |
| Communicating Services 1.0 | 4.4300 | 3.5000 | 3.4500 |
| Problem Responsiveness 1.0 | 4.4300 | 3.5000 | 3.9100 |
| Overall Quality 8.0 | 37.6800 | 32.0000 | 29.8400 |
| Courtesy at Tracing 0.5 | 2.4300 | 2.5000 | 2.2250 |
| Communicating Changes 0.5 | 2.3550 | 2.5000 | 2.0450 |
| Carrier Flexibility 0.5 | 2.4300 | 2.5000 | 2.0450 |
| Overall Quality 2.5 | 12.1500 | 12.5000 | 10.4500 |
| Carrier Raw Score | 84.6150 | 78.0000 | 69.1450 |
| Program Average | 78.3900 | 78.3900 | 78.3900 |
| Calculated Index | 107.9411 | 99.5025 | 88.2064 |
| Reported Index | 107.94 | Unindexed | 88.21 |
| Notes (See Introduction) | 3 | ||
| Shipment & Claim Data | |||
| Total Shipments | 18 | 16 | 26 |
| Average Weight Per Shipment | 6,809 | 11,386 | 8,668 |
| Average Cost Per 100 Pounds | $ 35.16 | $ 39.46 | $ 50.66 |
| Total Claims | - | - | 4 |
| Claim Ratio | 0.00% | 0.00% | 15.38% |
| Average Amount Claimed | $ - | $ - | $ 3,033.25 |
| Average Amount Settled | $ - | $ - | $ 1,219.25 |
| Avg Amt Settled Per Pound | $ - | $ - | $ 0.35 |
| Avg Amt Claimed Per Pound | $ - | $ - | $ 0.14 |