| Carrier | BARKLEY TRUCK LINES | BARRIEAU EXPRESS INC | BEKINS MOVING & STORAGE CO | BEKINS VAN LINES CO | BELTMANN NORTH AMERICAN | BEMIDJI TRANSFER | BENTON MOVING SERVICES INC | BERRY VAN LINES INC | BIG SKY TRANSFER & STORAGE | BLUE RIBBON VAN & STORAGE | BUDS MOVING & STORAGE |
| SCAC | BARK | BRRE | BEKS | BVLC | BMNN | BEMJ | BEMI | BERV | BSKS | BRQV | BUDP |
| Approval Date | 890831 | 881107 | 940209 | 871030 | 940209 | 870114 | 930209 | 861110 | 930630 | 861110 | 891108 |
| Index | 113.55 | 104.48 | 94.08 | 88.90 | Unindexed | Unindexed | 102.35 | Unindexed | Unindexed | 94.67 | Unindexed |
| No. of GSA Forms 3080 | 3 | 73 | 4 | 26 | 3 | 1 | 6 | 1 | 2 | 31 | 3 |
| Rate of Return | 50.0 | 45.9 | 100.0 | 15.1 | 17.6 | 25.0 | 54.5 | 100.0 | 13.3 | 60.8 | 12.0 |
| Average Scores | |||||||||||
| Relocating Employees' | |||||||||||
| Quality of Packing | 5.00 | 4.45 | 4.25 | 3.73 | 3.67 | 5.00 | 4.17 | 5.00 | 5.00 | 3.94 | 4.67 |
| Delivery Without Damage | 5.00 | 4.36 | 4.00 | 3.38 | 3.00 | 5.00 | 4.50 | 5.00 | 5.00 | 3.81 | 5.00 |
| Personal Courtesy | 4.67 | 4.70 | 4.75 | 4.35 | 4.33 | 5.00 | 5.00 | 5.00 | 5.00 | 4.29 | 5.00 |
| Delivery On Time | 5.00 | 4.77 | 4.25 | 4.58 | 3.67 | 3.00 | 4.33 | 5.00 | 5.00 | 4.10 | 5.00 |
| Communicating Services | 4.67 | 4.55 | 3.75 | 3.88 | 3.00 | 5.00 | 4.33 | 5.00 | 5.00 | 4.16 | 5.00 |
| Problem Responsiveness | 4.67 | 4.34 | 3.75 | 3.77 | 3.33 | 5.00 | 4.17 | 5.00 | 4.50 | 4.06 | 5.00 |
| Overall Quality | 5.00 | 4.55 | 3.75 | 3.62 | 3.33 | 4.00 | 4.33 | 5.00 | 5.00 | 3.97 | 5.00 |
| Traffic Managers' | |||||||||||
| Courtesy at Tracing | 5.00 | 4.73 | 4.75 | 4.85 | 5.00 | 5.00 | 5.00 | 5.00 | 5.00 | 4.29 | 5.00 |
| Communicating Changes | 5.00 | 4.60 | 4.75 | 4.42 | 5.00 | 5.00 | 5.00 | 5.00 | 5.00 | 4.61 | 5.00 |
| Carrier Flexibility | 5.00 | 4.38 | 4.75 | 3.65 | 5.00 | 5.00 | 4.83 | 5.00 | 5.00 | 4.39 | 5.00 |
| Overall Quality | 5.00 | 4.59 | 4.75 | 4.23 | 5.00 | 5.00 | 4.67 | 5.00 | 5.00 | 4.58 | 5.00 |
| Weighted Scores | |||||||||||
| Quality of Packing 1.0 | 5.0000 | 4.4500 | 4.2500 | 3.7300 | 3.6700 | 5.0000 | 4.1700 | 5.0000 | 5.0000 | 3.9400 | 4.6700 |
| Delivery Without Damage 1.0 | 5.0000 | 4.3600 | 4.0000 | 3.3800 | 3.0000 | 5.0000 | 4.5000 | 5.0000 | 5.0000 | 3.8100 | 5.0000 |
| Personal Courtesy 1.0 | 4.6700 | 4.7000 | 4.7500 | 4.3500 | 4.3300 | 5.0000 | 5.0000 | 5.0000 | 5.0000 | 4.2900 | 5.0000 |
| Delivery On Time 1.0 | 5.0000 | 4.7700 | 4.2500 | 4.5800 | 3.6700 | 3.0000 | 4.3300 | 5.0000 | 5.0000 | 4.1000 | 5.0000 |
| Communicating Services 1.0 | 4.6700 | 4.5500 | 3.7500 | 3.8800 | 3.0000 | 5.0000 | 4.3300 | 5.0000 | 5.0000 | 4.1600 | 5.0000 |
| Problem Responsiveness 1.0 | 4.6700 | 4.3400 | 3.7500 | 3.7700 | 3.3300 | 5.0000 | 4.1700 | 5.0000 | 4.5000 | 4.0600 | 5.0000 |
| Overall Quality 8.0 | 40.0000 | 36.4000 | 30.0000 | 28.9600 | 26.6400 | 32.0000 | 34.6400 | 40.0000 | 40.0000 | 31.7600 | 40.0000 |
| Courtesy at Tracing 0.5 | 2.5000 | 2.3650 | 2.3750 | 2.4250 | 2.5000 | 2.5000 | 2.5000 | 2.5000 | 2.5000 | 2.1450 | 2.5000 |
| Communicating Changes 0.5 | 2.5000 | 2.3000 | 2.3750 | 2.2100 | 2.5000 | 2.5000 | 2.5000 | 2.5000 | 2.5000 | 2.3050 | 2.5000 |
| Carrier Flexibility 0.5 | 2.5000 | 2.1900 | 2.3750 | 1.8250 | 2.5000 | 2.5000 | 2.4150 | 2.5000 | 2.5000 | 2.1950 | 2.5000 |
| Overall Quality 2.5 | 12.5000 | 11.4750 | 11.8750 | 10.5750 | 12.5000 | 12.5000 | 11.6750 | 12.5000 | 12.5000 | 11.4500 | 12.5000 |
| Carrier Raw Score | 89.0100 | 81.9000 | 73.7500 | 69.6850 | 67.6400 | 80.0000 | 80.2300 | 90.0000 | 89.5000 | 74.2150 | 89.6700 |
| Program Average | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 | 78.3900 |
| Calculated Index | 113.5476 | 104.4776 | 94.0809 | 88.8953 | 86.2865 | 102.0538 | 102.3472 | 114.8106 | 114.1727 | 94.6741 | 114.3896 |
| Reported Index | 113.55 | 104.48 | 94.08 | 88.90 | Unindexed | Unindexed | 102.35 | Unindexed | Unindexed | 94.67 | Unindexed |
| Notes (See Introduction) | 3 | 2 | 1 | 3 | 3 | ||||||
| Shipment & Claim Data | |||||||||||
| Total Shipments | 6 | 159 | 4 | 172 | 17 | 4 | 11 | 1 | 15 | 51 | 25 |
| Average Weight Per Shipment | 7,137 | 8,219 | 8,513 | 8,673 | 10,301 | 8,020 | 7,268 | 4,000 | 8,494 | 7,040 | 9,464 |
| Average Cost Per 100 Pounds | $ 49.11 | $ 51.10 | $ 39.53 | $ 51.58 | $ 38.36 | $ 54.25 | $ 41.71 | $ 28.73 | $ 36.92 | $ 48.17 | $ 34.22 |
| Total Claims | - | 27 | 1 | 54 | 5 | - | 2 | - | - | 19 | 3 |
| Claim Ratio | 0.00% | 16.98% | 25.00% | 31.40% | 29.41% | 0.00% | 18.18% | 0.00% | 0.00% | 37.25% | 12.00% |
| Average Amount Claimed | $ - | $ 679.93 | $ 247.00 | $ 1,340.67 | $ 322.80 | $ - | $ 132.00 | $ - | $ - | $ 699.63 | $ 95.33 |
| Average Amount Settled | $ - | $ 475.04 | $ 247.00 | $ 907.87 | $ 322.80 | $ - | $ 132.00 | $ - | $ - | $ 516.84 | $ 95.33 |
| Avg Amt Settled Per Pound | $ - | $ 0.08 | $ 0.03 | $ 0.15 | $ 0.03 | $ - | $ 0.02 | $ - | $ - | $ 0.10 | $ 0.01 |
| Avg Amt Claimed Per Pound | $ - | $ 0.06 | $ 0.03 | $ 0.10 | $ 0.03 | $ - | $ 0.02 | $ - | $ - | $ 0.07 | $ 0.01 |